I always get annoyed by vendors trying to sell me toffees instead of giving me change...
Not only is it annoying, it is also illegal!
It is an unfair trade practice!
Next time somebody does it, I swear I shall file a consumer complaint or better still, I think I shall also adopt this strategy of Nana Patekar!
Not only is it annoying, it is also illegal!
It is an unfair trade practice!
Section 2(nnn) in The Consumer Protection Act, 1986 added through The Consumer Protection (Amendment) Act, 2002 defines a restrictive trade practice as --
“a trade practice which tends to bring about manipulation of price or its conditions of delivery or to affect flow of supplies in the market relating to goods or services in such a manner as to impose on the consumers unjustified costs or restrictions and shall include- (a) Delay beyond the period agreed to by a trader in supply of such goods or in providing the services which has led or is likely to lead to rise in the price;
(b) any trade practice which requires a consumer to buy, hire or avail of any goods or, as the case may be, services as condition precedent to buying, hiring or availing of other goods or services”
